It is possible that you get a blank screen when you want to view or download a sent invoice with Internet Explorer. This is due to a setting in Internet Explorer and is easy to solve:
1. Close all open windows of Internet Explorer (IE)
2. Open Internet Explorer again on your computer.
3. In the menu bar, go to the 'Tools' menu (the cogwheel icon).
4. Click on the menu item 'Internet Options'.
5. Go to the 'Security' tab and then to 'Websites'.
6. In 'Add this website to the zone', enter the web address of the tradeinterop portal and click 'Add'.
7. Close all windows and restart Internal Explorer.
8. Try to view or download the sent invoice again.
See also: How can I view or download a sent invoice?
7. Close all windows and restart Internal Explorer.
8. Try to view or download the sent invoice again.
See also: Viewing or downloading a sent invoice