Have you forgotten your portal password? You can follow these steps to create a new password.
Note: This option is only available in Dutch. The explanation below is in English.
Step 1
Go to the webpage of the portal: https://portal.tradeinterop.com/.
Step 2
Click on 'Wachtwoord vergeten'
Step 3
Enter the e-mail address you use to log in to the portal and click on 'Verzenden'.
Step 4
You have received a verification code at the email address you entered. Enter the verification code and click 'OK'.
Step 5
You can now enter a new password.
Please note that your password must meet the following requirements:
- At least 8 characters, of which:
- At least 1 capital letter
- At least 1 small letter
- At least 1 digit
- At least one of the following foreign characters: "!", "@", "#", "$", "%", "^", "&" or "*".
When your password has been successfully changed, you will now see a confirmation:
'Uw wachtwoord is aangepast. U kunt nu inloggen met uw nieuwe wachtwoord." (Your password has been changed. You can now login with your new password.)
Now click "OK".