In the portal you can view the status of your invoice yourself. In this article we explain how you can see this and what the statuses mean.
Note: Is the status of your invoice 'confirmed' but do you have questions about the processing and payment of the invoice? Then please contact your customer.
What is the status of my invoice?
You can view the status of your invoice by clicking on 'Invoices' -> 'Outgoing invoices' in the left menu.
In the overview of outgoing invoices you will see the 'Status' column in one of the last columns.
What does the status mean?
On the tradeinterop platform we use different statuses. These are:
Created
You have created and saved this e-invoice, but have not yet sent it. At the end of the line is the 'Edit' button. Clicking this opens the invoice and you can edit and/or send the invoice.
Queued
The e-invoice is queued for dispatch. This is an intermediate status* and not a final status. This means that the status will still change. The PDF of the invoice is currently being generated. When the invoice has a final status you can also view the PDF.
Sent
This is an intermediate status*. The e-invoice has been sent, but the receiving system (Access Point) has not yet confirmed receipt of the invoice.
Confirmed
The e-invoice has been sent and successfully delivered to your customer. The receiving system (Access Point) has confirmed receipt of the invoice.
Note: Is the status of your invoice 'confirmed' but do you have questions about the processing and payment of the invoice? Then please contact your customer.
Parsed
This is an intermediate status* when sending the e-invoice. The invoice has not yet been delivered.
Invalid-informed-sender
The invoice does not meet the requirements and cannot be sent. This status mainly occurs with XML (UBL) invoices delivered by e-mail. In most cases, the invoice cannot be processed because the order number is not or not correctly in the XML. You have been informed about this by email.
Error-sending-to-endpoint
The e-invoice could not be delivered by us. There may be various reasons for this. Please contact us for more information.
*If your sent e-invoice still has an intermediate status after one day, please contact us.